Legal Notice

Legal Notice (Business Information)

1. Operating Business Details

Website: https://directbathroomsupplies.co.uk

Store / Trading Name: Direct Bathroom Supplies

Business Structure: Sole Trader

Business Activities: Online retail of bathroom ware, sanitaryware, and plumbing fixtures.

Business Address:
Wear Court, Skippers Lane Industrial Estate, Middlesbrough, North Yorkshire, TS6 6DU, United Kingdom

Direct Bathroom Supplies is the retailer responsible for product offerings, customer orders, delivery arrangements, returns, refunds, and customer care.

2. Customer Support Channels

3. Website Hosting & Technical Service Provider

Hosting Provider: SHOPLINE HOLDINGS LIMITED

Registered Address: 21/F, NAM WO HONG BUILDING, 148 WING LOK STREET, SHEUNG WAN, HONG KONG

Telephone: +852-81207281 | Email: support@shopline.com

Technical Hosting Notice: SHOPLINE HOLDINGS LIMITED provides the e-commerce SaaS platform and cloud hosting infrastructure for this website. The hosting provider is separate from Direct Bathroom Supplies and is not the retailer responsible for product sales, order fulfilment, customer service, deliveries, or refunds.

Notice: The hosting provider's Hong Kong address is strictly a technical corporate office and must NOT be used as a customer returns address. For postal returns, please use the prepaid return shipping label included inside your original delivery parcel. These instructions do not affect your statutory consumer rights under UK law.

4. Payment Methods & Currency

Direct Bathroom Supplies accepts the following payment methods only:

  • Visa (Debit and Credit)
  • Mastercard (Debit and Credit)

No other payment methods are currently supported. All product prices, checkout totals, and refunds are displayed and processed strictly in British Pounds Sterling (GBP / £).